Our Privacy Policy

1. Introduction

This Privacy Policy explains how Fort Breeze Hotel Fort Portal, Uganda, collects, uses, and protects your personal information when you use our services, visit our website, or stay at our property. By using our services, you agree to the terms outlined here.

2. Information We Collect

• Personal details such as your name, email, phone number, and address.
• Booking information including stay dates, room preferences, and payment details.
• Information you provide through forms, emails, or phone calls.
• Website usage data such as IP address, browser type, and pages visited.

3. How We Use Your Information

We use your data to:

• Process bookings and payments.
• Provide personalized customer service and improve our services.
• Send you booking confirmations, invoices, or important updates.
• Comply with legal and regulatory requirements.

4. Data Protection

We take appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Access to your data is restricted to authorized staff only.

5. Sharing Your Information

We do not sell your personal information to third parties. We may share it with trusted service providers (such as payment processors) strictly for the purposes of delivering our services, and always under confidentiality agreements.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience and gather anonymous usage statistics. You can disable cookies in your browser settings, though some features may not work as intended.

7. Your Rights

You have the right to access, update, or delete your personal data. To make such a request, please contact us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date indicated at the top.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out: